Friday, December 27, 2019

The Effects Of Previous Statements Of The Halitosis And...

Is there any better way to define and classify halitosis? HUANG,WEI-TE Introduction Although halitosis is a generally recognised social problem, there is no consensus on the definition and classification of it(1).This embarrassment leads to psychologic stress with repulsive impression and hinders a pleasant communication ,which are the situations that most people struggle to avoid. The genesis of malodour may stem from oral cavity itself or from extraoral sources(2), and the managements varies with the causative factors.If the problem is bad oral hygiene, the treatment will be oral hygiene instruction or periodontal treatment. When system disease is the cause, the dentist may refer to physician for further control. Moreover, some organic function insufficiencies may be noticed, if they are the origins. Since there are different sources of halitosis that lead to different managements (3), finding a way to define and classify the ailment properly and clearly to provide a suitable guideline for the diagnosis is a necessity. In this article, we discuss several defects of previous statements of the halitosis and the new definition with classification which was published by M. Aydin and C. N. Harvey lately in July 2014 to analyze whether they put forward a better method. Etiology Amongst most patients with persistent

Thursday, December 19, 2019

Infant Mortality An Important Factor For Determining The...

Infant mortality is considered to be an important factor in determining the health of a nation. To better understand the severity of infant mortality rates this brief addresses the trend of infant mortality throughout history and then compares the differences in infant mortality rates (IMR) between black and white infants. The incidence of infant mortality before the 20th century was staggering, approximately a 30 percent of infants died before the age of one (CDC, 1999). At that time, survival was dependent on the environmental and social factors such as weather, war, and disease. During what was called the pre-modernized period, the occurrence of death was considered inevitable. As a result, parents refrained from naming their children until after their first birthday. The early start of the industrial revolution introduced manufacturing processes and urbanization, which significantly influenced standards of living. With new developments came crowded factories, nutritional scarcity, and lack of precautions to prevent spread of infections. Life improved considerably during the Progressive era, in which individuals who called themselves ‘progressives’ had the goal of making the United States a safer place to live (Loc, 2015). They brought ideas that impacted legislation and government to i mprove socials problems such as, sanitation, poverty, and housing. This brought a rise in standards of living, which played a role in lowering infant mortality rates. By the early 1900’sShow MoreRelatedThe Social Determinants Of Infant Mortality And Birth Outcomes725 Words   |  3 Pagesaffect wide range of health and quality of life. The determinants like socio-economic status, race, ethnicity, social capital, behavioral factors (e.g., tobacco use, maternal smoking), biological and psychosocial factors (e.g., family and peer social support) which greatly affects the inequalities among minorities in infant mortality and birth outcomes (Kim, 2013). In order to understand the social determinants impacting infant mortality and birth outcomes, it is important to understand the conceptualRead MorePakist Child Health And Mortality1658 Words   |  7 PagesAisha Hanif PM 565 04/28/15 Global Health Country Report Pakistan: Child Health and Mortality Introduction Since it’s separation from India in 1947, Pakistan steadily grew to a country with a population of about 184.35 million people in 2013, making it the sixth most populous country in the world (â€Å"About Pakistan†). Pakistan is broken into four provinces: Punjab, Sindh, Balochistan, and Khyber Pakhtunkhwa (â€Å"About Pakistan†). Its capital is the city of Islamabad. While Pakistan has taken manyRead MoreInfant Mortality Is An Issue For A Very Long Time Essay1522 Words   |  7 PagesProblem- Infant Mortality Infant mortality is and has been an issue for a very long time. It can be defined as the rate of deaths that happen before a child’s first birthday (Centers for Disease Control and Prevention, 2013). A consequence of infant mortality is the mental health of the family that must deal with the death of a child; when one loses a child very early it can be difficult to cope with and the parents might develop depression. There are several risk factors for infant mortality, includingRead MoreThe Effects Of Air Pollution On Infant Health1468 Words   |  6 PagesThe article asks the impact that air pollution has on infant health. The authors used data from New Jersey in the 1990s as the focus case to explore the answer to the question. This question is important because air pollution could have inflicted irreversible changes to the health and well-being of the next generation. The long-term changes to health could have important implications to the future of the world. Xing and Kolstad conducted a study to determine the relationshipRead MoreThe Human Development Index ( Hdi )922 Words   |  4 Pagesoutlook for future decades? Based on its HDI ranking relative to other nations, India â€Å"does a relatively poor job of converting its income into good health and educational outcomes† (â€Å"Shaping the Developing World†, 48). This means that India’s use of its capital and human capital is inefficient, at least in comparison to countries with similar incomes, in respect to improving its infrastructure, services, and other factors that generally improve the lives of its citizens. In India’s case, this isRead MoreMaternal And Child Health Interview Analysis1754 Words   |  8 Pagesand Child Health Interview Analysis By: Brittany Thomas HCA415: Community Public Health Instructor: Javier Zarate August 23, 2015 â€Æ' Introduction The health of all Americans is a significant public issue in today’s society. Particularly, at concern is the health of women and children. â€Å"Infants, children, and teenagers are a demographically important group that forms a large percentage (nearly one-quarter of the total population) of the United States† (sec 5.1). Children’s health is a significantRead MoreChild Mortality : An Important Indicator Of The Health Of A Nation2283 Words   |  10 Pagespeople’s health conditions, but it is also a dimension of individual welfare, independent of income, and easier to evaluate than other non-income dimensions such as safety, freedom, or access to justice or education (Bourguignon Morrisson, 2002). Mortality is an important indicator of the health of a nation, particularly infant mortality which is associated with a variety of factors such as maternal health, quality and access to medical care, socioeconomic conditions, and public health practicesRead MoreU.s. Military Defense And Education1737 Words   |  7 Pagesnurture a secure nation, federal spending must be balanced among military defense and programs that provide economic security, such as education and health care . A worthy portion of any country s budget is spent on defence . To some extent it is not a good idea for us to spend money on defending ourselves from imaginary enemies. We spend significant sums of money preparing for wars that we later create and ignore the needs of our own country. There are also other important sectors which needsRead MoreHow Security Is Important For Education And Healthcare For The Development Of Country1648 Words   |  7 Pagesnurture a secure nation, federal spending must be balanced among military defense and programs that provide economic security, such as education and health care . A worthy portion of any country s budget is spent on defence . To some extent it is not a good idea for us to spend money on defending ou rselves from imaginary enemies. We spend significant sums of money preparing for wars that we later create and ignore the needs of our own country. There are also other important sectors which needsRead MoreGovernment Agencies and Health Policy1530 Words   |  7 PagesKim Clayton HLT-205 April 17, 2016 Instructor: Deborah Conway Government Agencies and Health Policy The United States Health Care system has evolved from the home visit by the town doctor concept, to a more complex system of regulatory agencies, policies, rules and regulations that govern the practice and art of medicine. It is a system in which billions of dollars have been budgeted and dedicated to ensuring the country is delivering affordable, quality care. The ultimate goal of

Wednesday, December 11, 2019

Course Project free essay sample

They are Public Website, Manufacturing Support System (MSS), Human Resources System (HRS), and Sales and Marketing System (SMS). Public Website provides information about each of the products, locations where someone can purchase them, and information about how to get warranty support. Details of warranty support and defect rates are not tracked, but the staff has anecdotal stories. The Manufacturing Support System (MSS) maintains the supply chain information necessary for manufacturing the companys products, such as raw materials, vendors, and prices. The Human Resources System (HRS) maintains and tracks personnel and benefits information. And the Sales and Marketing System (SMS) track the sales and marketing efforts of the company’s sales force. Orders from this system are printed and sent daily to the MSS to be filled. As a senior member of the IT Management Team for SAI Toys, I agree with the Board of Directors and the CEO decision to stay on the forefront of geekness, and therefore the company should integrate all of  its IT systems. In addition, they want to develop a more robust Web presence and sell their products directly to individual customers in addition to selling through traditional retailers, as they currently are doing. My recommendation is that we need to hire more staff if SAI Toys want to stay on the forefront. The company needs to hire professional computer specialist. The integration of new the software into a newly expanded IT system which utilizes in some cases first generation coding on legacy hardware can create operational problems which in-house IT staff may be nable to solve. SAI Toys is not in the computer business. While computers are essential to the design, manufacture and marketing of their products, SAI Toys would be well served by having their IT systems vertically integrated and maintained in a cloud computing environment, eliminating most of their IT department employees in the process (Butcher, 2011). In this report, I will show how the company should go about implementing this ex ecutive directive. The report should include the following sections. The report will also outline the situation, weighs various alternatives, and I will presents a final recommendation for the company. The report will also include the current IT system, overview of the recommended system, the difference between In House and Outsourcing development, the stakeholders’ buy-in, the ERP project failed with lessons learned, and the company’s ROL amp; TCO. Current IT Situation To evaluate SAI Toys, using the basic analysis techniques will help us to have an overview of the company and its environment. SWOT is a tool that identifies the strengths, weaknesses, opportunities and threats of an organization. SAI Toys SWOT Analysis is to take the information from an environmental analysis and separate it into internal (strengths and weaknesses) and external issues (opportunities and threats). The Strengths of SAI Toys are: Experienced and successful marketing team, High brand recognition for their unique products, Substantial 25 member IT team, and Quality control ensuring positive consumer feedback. The Weaknesses of SAI Toys are: Highly competitive marketplace, Extensive and continuing Ramp;D investment, Cost containment, and Personnel costs for IT staff (Butcher, 2011). The Opportunities of SAI Toys are: Direct marketing and sales to consumers through company operated websites, Emerging international markets immediately accessible through the internet, and Substantial IT cost reduction through use of cloud computing. The Threats of SAI Toys are: Loss of market share, Major competitors integrating vertically and selling direct, and Changing technology requiring escalating engineering costs (Butcher, 2011). The Competitive Strategy Analysis is the second basis analysis technique to help us to have an overview of the company and its environment. SAI cannot afford the possibility of IT system failure given the highly competitive market in which they operate. New product design, manufacture, and marketing require that their IT system be fully functional 24/7 with no downtime. To sustain growth and revenue and stay ahead of potential competition SAI Toys will need to invest heavily in Research and Development (Ramp;D) on an ongoing basis (Butcher, 2011). This will include further investment in hiring skilled engineering personnel. Because SAI Toys creates unique products which may exclusively dominate a small segment of the market from which all of its revenue is derived, the introduction into the market of a competitor’s similar product with enhanced features and lower retail pricing may severely impact SAI Toys ability to generate sales and revenue (Butcher, 2011). Swimlanes Diagram: AS-IS Diagram Overview of Recommended System The various systems currently in place will be replaced or integrated into the new system. Assuming that SAI Toys has elected to develop an integrated IT system in-house utilizing its current IT structure but expanding operability to allow all four (4) distinct IT systems to communicate with each other, an Organizational Process Performance system evaluation is necessary which will derive quantitative objectives for quality and process performance from the organization’s business objectives (Butcher, 2011). The new system will be the ERP Implementation. There is a Process of ERP Implementation. While ERP is clearly a software solution for SAI, its implementation must be done on an incremental basis to limit interruptions to the existing business structure at SAI. Like all IT changes, problems can and will develop. To minimize the impact on SAI’s ongoing business operation the implementation of ERP should occur during the lapses between product launches or product design and development stages and implementation should be accomplished on a step-by-step basis, one application at a time. Limiting IT installations and disruptions to non-critical time periods will permit the least stressful adoption of the IT structure and allow SAI to maintain its revenue stream without incurring a loss (Butcher, 2011). There are numerous vendors who offer ERP software which would be easily configurable for SAI’s specific requirements. Microsoft, Oracle, Sage, Exact, SAP, and Intuitive each offer ERP software solutions which can manage companies like SAI with up to 1,000 users. Each of these can incorporate e-commerce platforms into the production and supply chain and provide SAI Toys management with instantaneous information reports including warranty claims, product claims, and defective product losses to together with consumer feedback in real-time (Butcher, 2011). Some new features in this system will include: 1) Improved customer satisfaction 2) Increased profitability 3) Reduced costs ) Improved quality and processing times 5) Improved business culture by bridging the gap between the production line and management 6) Improved business performance by focusing team members on eliminating waste across key business processes and workflows (Butcher, 2011). There are many companies out there that have successfully made the transition from a brick and mortar business to an E-Commerce. The E-Commerce can help the company grow and expand. An e-commerce platform can be used for advertising, production, supplier enquiries, negotiations, contracts, orders, billing, payments, and after sales service and other business activities in the process of interactive program management that can simplify the transaction process (Butcher, 2011). SOA would be of benefit to this project. A Service Oriented Architecture (SOA) design principle can be utilized during the phases of systems development and integration. A system based on SOA will package functionality as suite of interoperable services that can be used within multiple separate systems from the four separate systems. SOA also generally provides a way for consumers of services such as web-based applications to be aware of available SOA based services. For example, several disparate departments within a company may develop and deploy SOA services in different implementation languages and their respective clients will benefit from a well understood, well defined interface to access them. SOA defines integration for widely disparate applications for a web-based environment and uses multiple implementation platforms (Butcher, 2011). Rather than defining an API, SOA defines the interface in terms of protocols and functionality. An endpoint is the entry point for such a SOA implementation. Service-orientation requires loose coupling of services with operating systems and other technologies that underlies applications. SOA separates functions into distinct units, or services, which developers make accessible over a network in order to allow users to combine and reuse them in the production of applications. These services and their corresponding consumers communicate with each other by passing data in a well-defined, shared format, or by corresponding an activity between two or more services. SOA is therefore a continuum as opposed to distributed computing or modular programming (Butcher, 2011). Swimlanes diagrams- TO-BE diagram In-House versus Outsourcing Development The benefits and costs of developing this system in-house versus outsourcing the development or purchasing off-the-shelf are very important to consider. Off-the-shelf ERP packages are tested and proven performers which are an essential requirement for a company like SAI Toys which cannot afford the inevitable downtime associated with fragmented software design and installation. On a cost benefit analysis basis the investment in purchasing an off-the-shelf ERP software package is substantially less than the cost of downtime and system inoperability where an in-house software design fails (Butcher, 2011). The ability of the software vendor to de-bug an off-the-shelf system can be measured in minutes or hours versus the possibility and probability of several days of downtime with in-house developed software. The purchase price of an ERP software package can be amortized over a useful lifespan of five years or more and when compared to the prospective recurring downtime of in-house developed software the advantages of an ERP off-the-shelf solution cannot be ignored (Butcher, 2011). To avoid as many pitfalls as possible in the overhaul of SAI’s IT system it is recommended that SAI avoid in-house software development of this magnitude. While some of SAI’s IT staff may be proficient in software development there are the issues of minimum and exacting standards employed in the industry which may not be a consideration for in-house development. CCMI and ISO certifications should also impact the decision here. CMMI and ISO certification are an inherent part of these off-the-shelf software solutions which eliminates the uncertain standards that may be employed in in-house software development (Butcher, 2011). We should develop the system by Some best practices for managing the project type to having a better chance of success are Stakeholder Buy-in and Internal Politics The stakeholders of this system are essential. Once stakeholders are on board with the system development, they are likely to remain involved, supporting the program over its lifetime. We can get them to buy-in and support the system development by keeping them informed throughout the process of the system, including during the evaluation planning, implementation, and reporting phases (Innovation Network, 2002-2012). Stakeholders are valuable assets in evaluation planning, offering: * Assistance in decision-making about continued and prospective funding; * Perspective that helps the program learn, grow, and improve, and * Experience that informs program replication at other sites or organizations. The Stakeholders fall into three levels of program participation or involvement. There are: * Primary stakeholders  are typically major decision makers within a program, and are often the motivators behind an evaluation effort. They are often program staff, supervisors, senior managers, and funders. * Secondary stakeholders  have less contact with the administrative side of the program, but are still important to the evaluation effort. They include program participants and their families; direct service staff; and possibly other professionals providing subsequent services to program participants. Tertiary stakeholders  are more distant but are likely to be interested in evaluation findings for example, potential program participants, the general public, or members of the same profession (Innovation Network, 2002-2012). There are other issues that may arise as a result of the internal politics in our company that could have a negative impact on the project. The best thing to do is to reduce the risk of project failure due to internal issues. Many systems development problems are in practice caused by a failure to perceive that specific stakeholders’ viewpoints were relevant. That failure causes whole groups of requirements, typically those related to scenarios involving the missing stakeholders to be missed. A similar result is obtained when one stakeholder assumes one scope for a product while another stakeholder assumes another. This occurs when a developer assumes that it will be sufficient to design, code, and test software but the purchaser hopes to have everything set-up and operators trained (Butcher, 2011). Stakeholder composition is a good predictor of project risk and therefore it should be cost-effective to characterize projects at their initiation according to their stakeholder impact. SAI can minimize internal politics by fully evaluating each stakeholder and assuring them that their input is critical to the overall success of the project. Each stakeholder then becomes part of the project team and has a vested interest in ensuring the ultimate success of the project. Team meetings bring all of the stakeholders together to discuss differences and eliminate issues which would delay or derail the project. Each team member realizes that their participation is equally important within their area of specialization or expertise fully under their direct control and unchallenged by direct confrontation. In this manner, each team member must demonstrate how their participation and overall cooperation contributes to the overall success of the project (Butcher, 2011). ERP Project Failures and Lessons Learned Studying ERP project failures is an essential part of project success. By identifying the same or similar issues that lead to failure in one company, SAI can take steps to avoid or eliminate those problems as they arise. Case studies also provide a precursor to the foreseeable problems that occur in ERP implementation allowing SAI management an opportunity to prepare for these problems by formulating a contingency plan. ERP project failures are common but this not unique to ERP. Every system has glitches regardless of the quality of design or the expertise of design personnel (Butcher, 2011). In the Case Study for Implementation Failure at Hershey’s Chocolate it was established that Hershey’s failed to use an incremental method of implementation, instead installing full software during periods of peak business. The resulting disaster from inoperability due to bugs and glitches resulted in a loss of peak season revenue for Hershey’s. Both corporate management and IT staff developed an immediate dislike for the ERP implementation. This could easily have been avoided had Hershey’s implemented the new software on a step-by-step basis during the off season when sales and revenue would have been less dramatically affected (Butcher, 2011). Hershey’s also tried to implement a variety of enterprise applications simultaneously which added to the stress of a seemingly failed project. In fact, there was nothing wrong with the ERP software but its implementation was a complete failure as the company tried to modify their business processes to suit the enterprise application which created further problems. The lesson learned is that implementation should be conducted one step at a time, each successful Installation reinforcing management’s initial decision to purchase. The ERP problems at Hershey’s are commonly repeated where management fails to realize the complexity of implementation and the necessity to proceed cautiously and maintain focus (Butcher, 2011). Return on Investment and Total Cost of Ownership Some metrics that we can use to determine if the system was a success is a disciplined methodology has been developed called  total cost of ownership  (TCO). It is designed to properly analyze the full cost of an IT investment. In order to calculate TCO properly, all related costs must be identified and captured. TCO models organize costs into two broad categories: 1. Direct costs:  Costs in this category are usually for activities and investments that are related to IT or support. They can usually be calculated by examining the actual or projected costs of hardware, software, people, and facilities. 2. Indirect costs:  These costs are not always visible and can be very difficult to measure and quantify. This type of cost crosses the entire organizations business operations. Some examples of these indirect costs are Administration, Downtime, and End-user operations (Devry, unknown). In order to measure the metrics and figure out when baselines should be determined, we should developed methodologies for determining TCO. The first methodology is the Project initiation. This can be one of the most critical phases of a project. The reason why is because the following are determined: the expectations of the client, the type of relationship the organization will ave with the client (This can influence the management costs. ), and the projects scope. Ideally, the objectives of the project should be defined at this stage, and the categories for TCO can be aligned with these project objectives. To determine the impact of any deviations from initial projections, an up-to-date TCO should be maintained at all times (Devry, unknown). The second methodology is the Cost Modeling. Through the entire TCO process a major activity is the TCO cost analysis. This continues to be refined as new information becomes available during the project. This activity includes classifying the costs according to the financial policies of an organization as well as defining the financial model for the project. The third methodology is the Cost Collection. Once the financial and cost model has been determined, all available cost estimates are collected. Once these are entered into the financial model, a baseline is determined. The total cost of ownership that is presented in this deliverable should be considered a snapshot in time. It is important that all stakeholders understand this and that the TCO may or may not change substantially from this point forward (Devry, unknown). The fourth methodology is Evaluation/Final Report. This is the development of a TCO project deliverable that goes to the organizations stakeholders and decision makers. It typically includes the final project evaluation and a correlation of all finding recommendations and results. The last methodology is Ongoing Refinement of the TCO Model. It is very rare for all costs and contract negotiations in a large project to be finalized at the same time. Additionally, an implementation plan usually cannot be determined at the same time as, or even immediately after, delivery of the final report. As a result, the TCO is an estimate of project costs based on the data and decisions available when the report was researched and written. As key decisions regarding rollout and implementation strategy are reached, the TCO model should be refined to include the most current project cost estimates (Devry, unknown). Another metrics that we can use to determine if the system was a success is Return on Investment (ROI). The ROI (return on investment) is how much profit or cost savings is gained. An ROI calculation is sometimes used along with other business practices to develop a business case for an IT proposal. The overall ROI for an enterprise is sometimes used to determine how well a company is managed. The work performed to determine the TCO can be used to calculate the ROI. Even though many TCO costs are long term, they can be applied solely to the initial investment or divided between the initial investment and serve as an adjustment to the final value. While both methods are valid, they can give different results; it is important that the organization establish a policy for ROI computations across all projects (Devry, unknown). One of the more difficult aspects of an ROI calculation is determining the soft, or people benefits. Three considerations that impact these soft benefits follow: * Speed of adoption:  This benefit considers how quickly employees come up to speed using the new process, system, technology, or tools provided by the implementation. It indicates how quickly employees demonstrate the new skills or behaviors and adapt to the new roles that are required by a change. * Ultimate utilization or participation rate:  This evaluates the percentage of employees that are engaged and practicing the new way of doing things. Surprisingly, in many implementations, employees can avoid actively participating in workflows and procedures, and this can undermine the project in subtle ways. * Proficiency:  As the change is implemented, this examines how proficient and effective the employees have become. Many times, this proficiency, or ability to better perform their job function, is a significant part of the changes original motivation. It measures not just the status after the change, but the ongoing improvement to the organization with the new systems, tools, and processes in place and the organizational and job changes fully implemented. Some examples include the time saved in performing a particular operation while using the new system, the improved close rate for sales and contracts brought by the use of a competitive information database, and the amount of waste reduced by new streamlined activities or processes (Devry, unknown). Conclusion In conclusion, my recommendation to SAI Toys is that they need to hire more staff if they want to implement this executive directive. If they can’t afford it or can cope with integrating all of their IT systems, then I would suggest they stick to manufacturing the toys in-house and shipped to brick-and-mortar retailers, such as Best Buy and Target, as well as e-Commerce only sites, such as ThinkGeek. com and Buy. com.

Tuesday, December 3, 2019

Social Informatics and Technology Implementation A holistic approach Essay Example

Social Informatics and Technology Implementation: A holistic approach Paper Implementing new technologies can be an expensive undertaking for businesses. Many businesses have tried to capitalize on the latest technologies only to realize little or no benefit to the company. When returns on technological investment do not materialize, a â€Å"productivity gap† exists.By analyzing implementation failures from a social perspective, Kling and other researchers have taken a holistic approach to IT implementation. The questions they ask come from common sense and experience. Hard research exists, but it is only now being consolidated into a cohesive field of study.Technological Determinism vs. Social InformaticsThe theory of technological determinism implies that technology is autonomous and it, by itself, can create social change. Whereas social theorists see technology as a force that can change society, technological determinists see it as the core of society itself. Technological determinists may, as a result, conclude that technology is a threat rather than a benefit. With this perspective, implementing technology effectively is a difficult propositionOther theorists see technology as a tool for good change, but only if used correctly. Social informatics theorists focus, in a humanistic way, on the factors that make technology effective or ineffective. Most of what has been learned is through examination of failed uses of technology. Kling (1999) illuminates the need for a social informatics approach:This (social informatics) contrasts with highly spirited but largelya-  Ã‚  Ã‚  Ã‚  Ã‚   priori promotions of technologies that occasionally work wellfor people, occasionally are valuable, are sometimes abandoned,are sometimes unusable, and thus incur predictable waste andinspire misplaced hopes.  Ã‚   (13)Both social informatics and technological determinism recognize that technology has profound social effects. Social informatics, in contrast, also states that some societal factors will change very slowly or not at all. This is something that designers must take into account.Social Informatics- Theory and StructureSystematic research about social informatics is still in its infancy. The research that has been done is not readily accessible to the layperson, except in watered-down form. Rob Kling and a number of other researchers have arrived at an agreed upon definition. From Learning from Social Informatics (2000).Social Informatics refers to the interdisciplinary study if the designuses and consequences of   ICT’s that takes into account theirinteraction with institutional and cultural contexts (2)The need for social informatics has been questioned by some theoreticians and, more importantly, the people directly responsible for implementation. Proponents of a social informatics approach cite convincing evidence that technology has not lived up to its hype, in terms of the overall productivity of businesses.Kraemer and Dedrick (2001), describe the emergence of the productivity paradox:The whole issue arose over a decade ago, when Nobel Prize winningEconomist, Robert Solow, famously remarked. â€Å"You can see thecomputer age everywhere but in the productivity statistics.† (2)Why has technology failed to produce its expected effect?   That is what Social Informatics theoreticians are trying to determine. It seems obvious that technology alone does not create an instant benefit (Kling, 1999). Social informatics begins from a common sense, observational outlook. It does not begin from theory, but rather creates it in response to specific problems. Sawyer and Rosenbaum (2000) describe the nature of social informatics:Social informatics is further characterized by the problems beingexamined rather than by the theories or methods. In this way, SIis similar to other fields that are defined by a problem area- suchas human computer interaction, software engineering, urbanstudies and gerontology.  Ã‚   (90)An example of this type of thought is described by Kling in refere nce to air traffic control systems. â€Å"Paper plays important roles in some places where we don’t think it is in use.† (1999, p. 7) In the past, management may not have realized that paper is not necessarily replaced effectively by technology. An expensive, paperless system might have been installed and paper still used anyway.The conclusion reached by Kling and others is that people within an organization will use the same technology in different ways, and that use changes over time. Social context is important. There are many influences, other than personal preference that cause this. Studying them before and after implementation only makes sense and saves money in the long run. This conclusion has major implications for professionals in the IT field.IT Management and Social InformaticsSince Social Informatics is problem driven, IT professionals should be particularly interested. The potential benefits of such an approach justify the effort undertaken. IT’s have value, good or bad, they have disparate effects and even moral implications. The good news is that IT’s are adaptable for the professional that is truly tuned in to the needs of the end-user.Social Informatics theory is a tool that can help IT professionals, software developers and end-users do their jobs more efficiently and effectively. It implies a comprehensive approach that merges sociology with technology. Social informatics does not discount the importance of technical skill. Instead, it helps those involved in technology use their skills in a more comprehensive and ultimately beneficial way.Creating technology that makes life simpler instead of more complicated is a subtle art. Implementation, from a social informatics approach, will require flexible thinkers. As more research is completed social informatics will become less a term of art and more of a scientifically-based theory. Theoreticians are currently working to consolidate the disparate sources of informa tion into a cohesive discipline.Designers and other IT professionals will need to maintain close contact with end users. From that contact the designer can create realistic scenarios of how the technology will be used. Effective implementation requires a â€Å"discovery process† (Kling, 1999). That includes user input in the design process.The social informatics approach stresses that implementation is not a one time event. IT managers and implementers must continually be prepared to make changes. The way people use technology is not static. It changes over time. Technological determinism and other theories imply that people will conform to technology. Social informatics posits that the technology must change to fit the people using it.Implementing and managing IT is an extremely complex process. Some IT people may feel that including social informatics will only make a hard job harder. It is just the opposite. Implementing from social informatics can create a more efficient and problem-free system. Lessons learned from employing social informatics can then be applied to future technological issues, potentially making transitions smoother.